Where do you ship?
Currently, we only ship within the United States.
How long does shipping take?
It depends on the method you choose at checkout:
- USPS Media Mail: 2–8 business days
- USPS Priority Mail: 2–3 business days
This is transit time only - please also allow for processing time before your order ships (see below).
When will my order be processed?
Orders placed Sunday evening through Monday are processed on Tuesday. All other orders are processed within 1-2 business days of purchase.
Do you offer free shipping?
Yes - USPS Media Mail is free on orders with a $50+ subtotal. Below that, standard Media Mail rates apply at checkout.
What's Media Mail, and why is it slower?
Media Mail is a discounted USPS rate reserved for books and media. It's the trade-off that lets us offer free or low-cost shipping - it just takes a bit longer than Priority Mail.
I need my order faster — what are my options?
Choose USPS Priority Mail at checkout for $25 flat, with 2–3 business day transit time.
I ordered a used book and a print-on-demand item together - will they arrive at the same time?
Noy. Print-on-demand items are printed fresh and shipped directly from our printer, Lulu, on their own timeline and fee scale, separate from used book orders. Expect two shipments.
Can I pick up my order instead of having it shipped?
Yes! Choose in-store pickup at checkout. Pickup is available at:
Purple Sloth Media
Inside Crafted, Shop 116
112 E 22nd Street
San Pedro, CA 90731
Hours: Friday, Saturday, and Sunday, 11am–6pm
We'll email you when your order is ready - please wait for that confirmation before stopping by.
What kind of packaging do you use?
We prioritize sustainability and may reuse clean packaging materials when available. Your book will always be safely packaged, even if the box has had a past life.
Will I get tracking info?
Yes, you'll receive a shipping confirmation email with tracking as soon as your order ships.
My package is lost, delayed, or arrived damaged. What do I do?
Email us at tamiza@purpleslothmedia.com and we'll look into it with the carrier. See our Refund and Returns Policy for how damaged or lost items are handled.
Still have a question?
Reach out at tamiza@purpleslothmedia.com - happy to help.
